TA TRUCK STOP DRIVERS
TA TRUCK STOP FULL
TA TRUCK STOP PROFESSIONAL

Improve retention of qualified repair techs through better training and support.Reduce dispatch and roll time through reorganization and.Implementing strategies to improve the process of truck repairs staging.Improving on-site space use of truck stop amenities.Among the ways it plans to achieve this are:

TA sees an opportunity to better integrate its existing franchisees into the organization as well.Īlong with adding more locations, TA believes it can increase loyalty by improving and enhancing its truck services.

TA TRUCK STOP PROFESSIONAL

'By expanding our network, we will grow revenue, be more competitive in capturing market share from the largest fleets, and otherwise encourage and increase loyalty from professional drivers,' he stated. 'We continue to attract new and potential franchisees, and have received extensive interest from current franchises in adding new TA locations - both full-size truck stops and TA Express locations,' Pertchik explained, adding that independent operators have expressed interest in converting to TA franchises, too. In 2019, the company opened four TA Express franchised locations. In the face of these challenges, Pertchik detailed several strategic opportunities to grow TA's business: SITE EXPANSIONĪt the top of the list is site expansion through franchising. The chief executive also noted that TA's truck services business has underperformed lately, at the same time that its competitors have expanded. 'However, TA today also has some significant challenges, including expense growth that has outsized revenue growth, no centralized procurement function, aging full-service restaurant concepts, inconsistent retail and merchandising experiences, and a lack of singular mission, vision and values, with a real opportunity for enhanced internal corporate communications and a return to a financially centric culture,' he said. He also pointed out that the company's repair business offers 'relatively more evolved services' and has an employee base that is dedicated and experienced.

TA TRUCK STOP DRIVERS

'From these conversations, I believe TA has the appropriate full-service business model to build and retain a loyal customer base among trucking fleets and professional drivers, as well as an opportunity to become more attractive to non-professional drivers and four-wheel traffic.'Īccording to Pertchik, TA's existing portfolio of well-located, large sites gives it the ability to meet the demand for truck parking, along with providing flexibility to evolve with the industry.

TA TRUCK STOP FULL

I've had the opportunity to visit sites and meet with hundreds of employees from all over the country at varying levels,' Pertchik shared during the company's fourth-quarter and full year 2019 earnings call, held Feb. 'Since joining the company in late December, I have met and spoken with various stakeholders across the company, as well as many of TA's customers, partners and vendors, and even TA's founder. Despite only being in the chief executive role for two months now, he already acknowledges that TA has room for improvement. Pertchik took over the company's reins in late 2019 as the travel center operator was wrapping up the year. WESTLAKE, Ohio - TravelCenters of America Inc.

Ta truck stop